Directory

If you know or suspect that your baby or preschool child is deaf or hard of hearing, contact John Tracy Clinic immediately. If you live outside Southern California, click here to enroll your family on line. Contact us by phone during regular business hours (9 a.m. to 4 p.m. Pacific Time, Monday-Friday) or leave a message and we will respond on the first working day that follows.

Phone/Fax/TTY Directory

• Los Angeles
  For services please call:
  Tel: (213)748-5481
  Fax: (213)749-1651
  Fax2: (213) 745-5074
  TTY: (213)747-2924
  Toll free in US: (800) 522-4582 (PLEASE DO NOT USE THIS NUMBER FOR HEARING TEST APPOINTMENTS)

• Long Beach
  Tel: (562)426-2257
  Fax: (562)426-8437

Toll Free International

You can call the Clinic toll free from any of the 23 countries listed below by using your country’s unique AT&T Direct Access Number. An English-language voice prompt or an AT&T Operator will ask for the number you are calling. You should then dial or give the operator the number 800-522-4582. (It is not necessary to say or dial 1) Canadian residents can dial in directly to our 800 number.
The countries and Direct Access numbers with this service are as follows:

• Argentina 0-800-555-4288 or 0-800-288) " (Spanish speaking operator)
• Australia 1-800-881-011
• Bahrain 800-00-001
  Bahrain 800-00-000 (US Military bases)
• Chile 800-225-288 or 800-360-312 (Spanish speaking operator)
• Colombia 01-800-911-0010 or 0-800-911-0011 (Spanish speaking operator)
• Costa Rica 0-800-0-114-114 y
• Easter Island 000-311 (Isla de Pascua)
• Ecuador 1-800-225-528 or 1-800-999-199 v (Spanish speaking operator)
• England 0-800-89-0011 v
• España 900-99-00-11
• Hong Kong 800-96-1111 or 800-93-2266
• India 000-117 "
• Ireland 1-800- 550-000 or 00-800-222-55-288
• Israel 1-800-94-94-949
• Malaysia 1-800-80-0011 f
• México 01-800-288-2872 or 01-800-658-5454 D (Spanish speaking operator)
• New Zealand 000-911
• Philippines 105-11 or 105-12 y (Tagalog speaking operator in the US )
• Puerto Rico 1-800-225-5288
• Saudi Arabia 1-800-10
• Singapore 800-011-1111
• South Africa 0-800-99-0123
• Taiwan 00801-102-880 y
• Venezuela 0-800-225-5288 or 0-800-552-6288 y (Spanish speaking operator)

Canada can dial indirectly to our 800 number
" Not available from every public phones
y Public phones require coin or card deposit
v May not be available from every phone/pay phone
D When calling from public phones, use phones marked “Latadel.”