I was referred to JTC by my daughter’s pediatrician, ENT and the director of her school. She had “failed” two hearing tests and was losing expressive speech. Reaching out to JTC was absolutely the best thing I could do for my daughter, and myself. After filling out a brief intake form on their website, I received a thoughtful and supportive email with lots of resources. Anne McNally (Director of Distance Education) then continued to correspond with me via email for 2 weeks, always writing from a place of concern and encouragement, thorough responses to my questions and concerns, and lots of resources. After visiting JTC and experiencing first-hand the professionalism and genuine care and support, I won’t go anywhere else for hearing tests for my child. Instead of giving up on my daughter, (who couldn’t sustain or cooperate long enough to get a true test result) they just switched to a different activity, that would show her true abilities. For those of you who are working with agencies that don’t return a call/fax/email for day or weeks, guess what?! JTC does, and does so with compassion, sensitivity and support. I couldn’t make a higher recommendation for a truly wonderful agency.